Returns & Exchanges
At Khadi, we stand by the purity of our natural beauty formulations, but if you are not completely satisfied, we offer a hassle-free return policy within 15 days of delivery. Please ensure that items remain in their original, unopened packaging to maintain hygiene standards.
Initiate Request
Log into your account or visit our Support portal to submit a return request with your order ID and reason for return.
Quality Approval
Our team will review your request within 48 hours to ensure the product is eligible for return based on safety seals.
Secure Packaging
Carefully pack the unused products in their original box with all labels intact to prevent damage during transit.
Refund Processing
Once we receive and inspect the item at our warehouse, your refund will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing