Frequently Asked Questions
Everything you need to know about our natural Khadi beauty products and services.
Are Khadi products 100% natural and organic?
Yes, all our products are crafted using authentic Ayurvedic formulations, featuring hand-spun herbs and natural ingredients free from parabens, SLS, and synthetic fragrances.
How long does shipping typically take?
We process orders within 24-48 hours. Standard shipping usually takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy for skincare products?
Due to hygiene reasons, we only accept returns on unopened and unused products within 15 days of delivery. If you receive a damaged item, please contact our support immediately.
Are your products cruelty-free?
Absolutely. Khadi is committed to ethical beauty; none of our products or raw materials are tested on animals.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and various regional digital wallets for a secure checkout experience.
Do you offer consultations for specific skin types?
Yes, we provide complimentary digital consultations. You can reach out to our Ayurvedic experts via the contact form to find the best regimen for your specific skin or hair concerns.